For all Practitioner orders:
If your order is above $330 (inc GST) you will receive free shipping
Orders under this amount will incur an $11(inc GST) freight charge.
Orders placed(we aim to dispatch same | Orders placed(We aim to dispatch order | |
QLD | ||
| Brisbane Metro: | 1-2 Business Days | 1-2 Business days |
| Other: | 2-5 Business days | 2-5 Business days |
NSW | ||
| Sydney Metro: | 1-3 Business Days | 1-3 Business days |
| Other: | 2-5 Business days | 2-5 Business days |
VIC | ||
| Melbourne Metro: | 2-4 Business Days | 2-4 Business days |
| Other: | 3-6 Business days | 3-6 Business days |
SA | ||
| Adelaide Metro: | 2-5 Business Days | 2-5 Business days |
| Other: | 2-6 Business days | 2-6 Business days |
WA | ||
| Perth Metro: | 4-7 Business Days | 4-7 Business days |
| Other: | 4-10 Business days | 4-10 Business days |
TAS | ||
| Hobart Metro: | 2-5 Business Days | 2-5 Business days |
| Other: | 3-7 Business days | 3-7 Business days |
ACT | ||
| Canberra Metro: | 2-4 Business Days | 2-4 Business days |
| Other: | 3-6 Business days | 3-6 Business days |
Public Holidays
Please note that the following days will affect your delivery times as our Queensland head office is closed on the following public holidays:
- New years day
- Australia Day
- Good Friday
- Easter Monday
- Anzac Day
- Labour Day
- Ekka Wednesday
- Queens birthday
- Christmas closure (announced closer to the date)
Marketing Material
Ordering hard copy marketing material from 1st July 2019 - what you need to know.
In the past 12+ months we have increased production of our marketing materials for you to use in your clinics and also to pass on to your patients. Based on feedback received to date, we are delighted that these materials have been so popular and we plan to continue producing them to ensure we are providing the highest level of education to support our products.
Given the volume and cost of materials we are distributing nationally, from the 1st July 2019, we will be introducing some minor charges for our marketing materials as follows:
- Marketing materials including Charts, Factsheets, DL Brochures - will remain free per item
What will your freight cost?- No charge for freight: if these free items are ordered with your stock and if the order value is $300+
- The normal $10.00 (ex GST) freight charge will apply: If ordered with your stock and the total order is under $300
- Freight charge of $5.50 (inc GST), Australia Wide: If ordered without stock
- Patient Booklets or Tear-off pads - will incur a charge of $1.50 per item
What will your freight cost?- No charge for freight: if these free items are ordered with your stock and if the order value is $300+
- The normal $10.00 (ex GST) freight charge will apply: If ordered with your stock and the total order is under $300
- Freight charge of $5.50 (inc GST), Australia Wide: If ordered without stock
- Alternatively, all of our materials can be accessed digitally and downloaded as PDFs free of charge, you can find our Clinical Tools or Patient Material in our Resources section on our website.
We thank you for your continued support of Bio Concepts and our Orthoplex brand and look forward to working closely with you into the new financial year and beyond!
Kind Regards,
Bio Concepts Marketing
